What does a real estate Property Manager do?

Tuesday, 23 July 2024


What does a property manager do? Everything you should expect


As a landlord, property managers are indispensable allies who protect your interests and maximise investment returns through effective tenancy management. They provide valuable insights into market trends, rental rates, and legal requirements, enabling landlords to make informed decisions about their properties.



Our General Manager David Faulkner explains "Our role is to ensure landlords can relax knowing their properties are in safe hands.”



Whether you're renting for the first time, a seasoned tenant, or a landlord considering property management services, understanding the multifaceted role of a Property Manager is crucial to making informed decisions.

Let’s unpack what’s involved so you know what to look for in your property manager.

The Essential Property Management Responsibilities

Tenant Management

The journey begins long before a lease is signed. Property Managers proactively ensure that properties are filled and matched with the right tenants. 

This involves:

  • Strategic advertising
  • Organising and conducting detailed viewings
  • Screening applicants to build a reliable tenant base

This meticulous approach minimises risks and enhances community quality for everyone involved.

A Property Manager's expertise in tenant selection is a cornerstone of successful property management. 

They understand the local market, identify potential red flags, and conduct comprehensive background checks. 

This process ensures that tenants meet financial requirements and align with community standards. 

Property Managers create a harmonious living environment by carefully curating the tenant base, benefiting both tenants and landlords.

For tenants, a Property Manager acts as a steady guide through the complexities of renting. 



"Lease management, financial duties, and responsive communication are just a few ways Property Managers make life easier for tenants," – David Faulkner, Property Brokers' Property Management General Manager.



Rent Collection and Financial Reporting

Property managers draft, execute, and maintain lease documents, keeping everything legally sound and straightforward. This ensures that all parties are clear on their obligations, reducing the likelihood of disputes. 

Handling bond and rent payments smoothly ensures financial interactions are transparent and timely. 

Property Managers implement efficient systems for collecting rent and managing bonds, which helps tenants stay on top of their payments and landlords receive their income promptly. 

Serving as the primary contact, Property Managers promptly address concerns and queries, maintaining open communication lines. This accessibility is vital for resolving issues quickly and maintaining tenant satisfaction.

While tenants enjoy well-maintained living spaces, landlords benefit from the rigorous financial management that Property Managers provide.

Detailed budgeting and accounting keep track of income and expenditures, ensuring resources are wisely allocated. 

Property Managers prepare detailed financial reports, giving landlords a clear overview of their property's performance and helping them plan for future expenses. 

Maintenance and Repairs

A crucial aspect of property management is maintaining and enhancing the property's value. 

Regular inspections and maintenance prevent minor issues from becoming costly repairs, thus preserving the property's value. 

Property Managers schedule routine inspections to identify and address maintenance needs before they escalate, ensuring the property remains in excellent condition. 

Property Managers handle crises efficiently, minimising discomfort and damage, whether it's a burst pipe or a power outage. 

Their network of reliable contractors ensures that repairs are carried out promptly and professionally, reducing downtime and inconvenience for tenants.

Effective property care protects the landlord's investment and enhances the tenant's living experience. Well-maintained properties attract and retain high-quality tenants, contributing to a stable and profitable rental business.


Regulatory Compliance

Staying abreast of laws and regulations protects landlords from potential liabilities and ensures tenants live in safe, compliant properties. 

Property Managers know local and national regulations, ensuring that properties meet all legal requirements and reducing the risk of fines or legal disputes.


Dispute Resolution

More than facilitators, Property Managers strive to cultivate a thriving community. They foster a positive atmosphere through fair management practices and regular engagement. 

Property Managers build strong relationships with tenants to create a sense of community and encourage long-term tenancies. 

By handling tenant issues, Property Managers allow landlords to enjoy the benefits of property ownership without the day-to-day hassles. This peace of mind enables landlords to focus on other priorities, confident that their property is in capable hands.

Building strong relationships with tenants and landlords is at the core of effective property management. A Property Manager's ability to mediate conflicts, address concerns, and provide exceptional service ensures a positive rental experience for all parties involved.



Property Brokers offers unique initiatives and resources that enrich the renting and management experience. Tenant and landlord workshops educate and empower, providing tools and knowledge to navigate the rental market confidently. 



Workshops cover various topics, from understanding lease agreements to managing property finances and helping tenants and landlords make informed decisions. 

From tenant guides and videos to newsletters and recipe books, these materials enhance the rental experience and community spirit. These resources provide valuable information and foster a sense of belonging among tenants and landlords.

By offering additional support and resources, Property Brokers enhances the value of its property management services, ensuring that tenants and landlords feel supported and informed throughout their rental journey.

For tenants, understanding your responsibilities ensures a harmonious living environment and fosters a good relationship with your Property Manager. 

For landlords, recognising a Property Manager's comprehensive services can be the key to a hassle-free investment experience.


What makes a good property manager?

If you're exploring the benefits of professional property management or looking to enhance your rental experience, remember that a skilled Property Manager is more than a service provider; they are a partner in your property journey.

"We see ourselves as partners in your success," – David Faulkner, Property Brokers' Property Management General Manager.


Find out why we’re trusted to manage thousands of properties throughout NZ

Whether you're a tenant or a landlord, contacting a Property Brokers Property Manager could be your first step towards a more secure and satisfying property experience. 

Our expertise, dedication, and comprehensive approach make them an invaluable asset in renting and property ownership.

Get in touch to arrange a meeting with your local property manager.

Sign up to Newsletter for valuable insights on property management from our expert team.






Want to know more about Property Brokers' superior property management service? Check out our FREE guide or get a rental property appraisal today!  


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