Property Brokers honoured for outstanding client
satisfaction in real estate
We are beyond proud to share that Property Brokers has been awarded the Canstar Most Satisfied Customer Award – Real Estate Buyers and Sellers 2024. This recognition holds immense meaning for us, as it is based on comprehensive and impartial research assessing customer satisfaction with real estate agencies across New Zealand. To know that we emerged as the highest-rated agency in key areas like communication and advice, problem resolution, contract handling, professionalism, and overall experience is incredibly rewarding.
Guy Mordaunt, our Managing Director, captured it perfectly when he said, “We're thrilled to receive this recognition from Canstar. Our team is dedicated to delivering the best outcomes for our clients, making their real estate journeys smooth and rewarding. This award is a true testament to their hard work and passion for making a difference. We’re also incredibly grateful to our clients for their trust and support. The most exciting award we could win is the Most Satisfied Customer award.”
At Property Brokers, we’ve always put our clients at the heart of everything we do. From the first inquiry to the final handshake, our mission is to ensure each client’s journey is smooth and fulfilling. Winning this award underscores our commitment to consistently delivering outstanding service and reflects our core belief in going above and beyond for those we serve.
This achievement reaffirms what we’ve always believed: that our team’s passion and dedication to excellence resonate deeply with those who choose us to guide them through buying or selling a property. From first-time buyers to seasoned sellers, we take pride in offering tailored advice and unparalleled expertise that meet and exceed expectations.
Our client-first approach is built on listening, understanding, and adapting to the unique needs of everyone who walks through our doors or contacts us online. We know that every client’s situation is different, and we aim to provide services that reflect that. Whether it’s guiding a first-time buyer through the complexities of purchasing their dream home, helping a family transition smoothly to their next chapter, or ensuring experienced sellers feel confident and supported, our approach is rooted in empathy and professional excellence.
What sets us apart is our unwavering commitment to our core values. We’re not just here to close transactions; we’re here to build relationships that last. Our clients become part of our extended Property Brokers family, and their trust drives us to innovate and improve continuously. This means investing in our team’s training and development, utilising the latest tools and technology to streamline processes, and maintaining open and honest communication every step of the way.
We’re also deeply integrated into the communities we serve. From supporting local events to participating in charitable initiatives, we believe that a strong community is the backbone of successful real estate service. Winning the Canstar Most Satisfied Customer Award highlights not just our achievements as a company but the collaborative spirit of our entire team and the communities that support us.
Receiving this recognition also inspires us to keep pushing the boundaries of what exceptional real estate service looks like. We take feedback to heart, whether it’s a glowing review or a suggestion for improvement, and use it to refine our approach. Our clients’ voices are instrumental in shaping how we evolve as a company.
As we celebrate this honour, we remain committed to maintaining the high standards that brought us here. Every day is an opportunity to learn, grow, and make someone’s real estate experience extraordinary. We know that trust is earned, and we’re ready to continue earning it with each conversation, consultation, and closing.
Thank you to everyone who has been part of our journey. To our clients, partners, and community members - your trust and support mean everything to us. We will continue to strive for excellence and to keep raising the bar in customer satisfaction and real estate service. This award is a moment to celebrate, but it’s also a reminder of our ongoing promise: to deliver unparalleled service and to always put you, our valued clients, first.
