Derek far exceeded our expectations with the recent sale of our Mt Eden unit. He was very thorough, had specialist market knowledge and was excellent at networking and following up. I would have no hesitation using his services again. If you want good advice, a strong team and an excellent result for your property, sign up with him right now.

We worked with Derek 4 years ago for the sale of our first home, which was a very positive experience. In considering the sale of our second home we felt it would be prudent to consider all our options before deciding on who to use. However as soon as we met with Derek, we knew right away that he was again the best option for our family - and ultimately it was an easy decision for us to choose him. Derek is a true professional and incredibly knowledgeable. We were very happy with the outcome of our sale, but the journey for us was almost as important - with busy lives and 2 toddlers, we were particularly anxious about the process, however we trusted Derek, who made things as smooth as possible - nothing was too much trouble. We would have no hesitation in recommending Derek again and would be happy to be contacted to provide any further information

Hi Derek, we wanted to say how wonderful we found the way you handled the sale of our property. We were impressed with your knowledge of the area and we really felt you had a genuine interest in making our sale a success. Every step of the way you were totally professional and we felt very confident that your recommendations only had our best interests at heart. We felt you understood our requirements and even suggested things we had not thought of, this is where your experience and knowledge of our area shone through. We have not sold a property for several years and your expertise and assistance were invaluable, you supported us through the whole process and were totally honest and did exactly what you said you would and when you said you would do it. You coached us through the auction process and we were so impressed that you had managed to get several genuine buyers and achieved far more than we expected on the sale price. We know you worked hard on the day to make our auction a success and it was obvious the recommended marketing plan hit the mark. It goes without saying that given the opportunity we will be recommending you to anyone we find who is selling a property in the area, as you made a stressful process simple. We felt nothing was too much bother and you took the time to explain everything fully. Thank you and wishing you every success for the future.

Well done and thank you for the great result and for the advice you provided to enable the property to be presented well for sale. To sell my property at auction in this market and for a good price, above reserve, to be one of the few that sold on the auction day, is extremely satisfying. The photos and marketing campaign were brilliant. There were more than 60 buyer visits through the open homes over three weeks. The process was completely hassle-free, the agents were respectful following the viewing instructions and contacted me beforehand. I can totally recommend using Derek and I am happy to chat to any owner who is thinking of selling to confirm what he can do.

I sold my Epsom property through Derek, and I highly recommend him if you are thinking about selling. The extensive marketing plan was well thought out, he had excellent professional contacts and his eye for style and staging really made my photos eye-catching. What I most appreciated about Derek was his patience and experience in the industry. He took the time to explain the process and the paperwork and involved me in every marketing decision. I could not have asked for a better result, selling under the hammer for an excellent price. Thank you, Derek!

I am a senior citizen living and working in South Auckland and I was selling an apartment in Mt Eden. This was a problem. However, Derek coped extremely well with all my issues, big and small. His courtesy, integrity, suggestions, and problem-solving abilities must be experienced to be believed. He was utterly superb in delivering his service: professional, experienced, obliging, and caring. There was not a hoop left for him to jump through, nor an extra mile left for him to walk. Derek did it all with grace and dignity. Thank you.

My husband Rod and I took possession of our new house at Lauriston Avenue, Remuera today and I just wanted to write and let you know how impressed we have been with all our dealings with Derek Helliwell who has been unfailingly patient, has always gone the extra mile to keep us fully informed and, in short, been marvellous! I must admit we have been cynical about real estate agents in the past but Derek has surpassed them all - nothing was ever too much trouble; he took time to answer our questions patiently; was always a reassuring figure during our negotiations and someone who we felt we could trust completely - so important when considering something as important as buying your new home. Should you have any future clients who would like to have the reassurance of a recommendation for Derek, please feel free to use this testimonial as I would heartily recommend Derek to anyone contemplating buying or selling their home and we would use him in the future when we sell again!

Derek is approachable, knowledgeable, and driven, with a personal touch. He kept us fully informed throughout the auction/sales process, was not put off by a couple of small setbacks on the way, and ultimately achieved a great result for us. The flowers and bubbly were a nice touch too! Thanks to you.

Derek, thank you for your proficient, accurate, and effective sales campaign. It was a surprisingly low stress, hassle-free period that ended with a sale price we were very happy with. The frequent, informative contact made us always feel entirely in touch with the progress. Thanks again.

If you want to sell your house and come away feeling like your interests as a vendor are completely understood and managed then call Derek. With the upmost respect and professionalism Derek is a fantastic agent who stayed engaged and involved throughout the entire process. He provided input into staging, marketing, maintenance and so on, ensuring we did exactly what was needed to get the house into a presentable state without over investing. Derek made sure we knew exactly what was happening at each stage with regular feedback and on-going communication that was always engaging and informative. He made appointments to meet us that aligned with our schedule which often was on weekends or later in the evenings. Simply put Derek is amazing, I will without question be calling him first whenever I am buying or selling a property as I know I will achieve my goals with his skills, professionalism, and genuine friendship.

Derek was more than brilliant. He communicated with us even while overseas on holiday. With his expertise and contacts, we were able to get the unit on the market within a couple of days. (We live near Wellington and only had a day in Auckland to try and organize the sale a part of our uncle's estate). Once on the market, the unit sold for a price much higher than we expected well before the anticipated original auction date. We are so impressed by Derek's professionalism, efficiency, and helpfulness.

We highly recommend Derek, he is friendly, professional, very responsive, and - importantly - achieved a timely result we are very happy with. In short, he has all the attributes you would look for when engaging a real estate agent. It confirmed that our choice to go with Derek and the auction route (as opposed to the other possibility, who proposed 'by negotiation') was the right one. We doubt whether we would have achieved the same level without the pressure of auction.

We recently listed and sold our home with Derek Helliwell and want to say what a fantastic job he did. Every step of the way he was professional, honest, and helpful - nothing was too much trouble. Derek was always available to answer our questions and made us feel like selling our home was his number one and only priority. It can be a stressful time selling your home but Derek made the whole process that much easier. We would highly recommend using Derek and we will use him again in the future. Please feel free to contact us should you need any further information.

Derek did a fantastic job marketing and selling our Mt Eden property. During our initial meeting with Derek, we were impressed by his knowledge of the local market, his professional approach, and his genuine interest in our needs and goals. The marketing material produced was of a very high standard and he managed to attract several genuine buyers within a short period of time. During the sales process the feedback and communication was excellent and we always felt that we understood exactly how things were progressing. When an offer was presented on our property, Derek helped us to understand our options resulting in the achievement of a price well above our initial expectations.

We have worked with Derek as both a buyer and a seller and our experience in both situations was unparalleled. We were new to the area when we purchased our house and Derek had amazing knowledge of the area that was invaluable to us when we were buying – he was completely accurate as well. When it came to selling, we challenged him to come to us with a realistic price for our sale and he was spot on which proves how much he knows the area. Derek was honest, upfront, and passionate about our house and the sale process. At no point did we feel he were doing anything less than his best for us. We would not hesitate in using Derek to sell our house again as we are confident, he is the right person to get us the best possible price for our house. We would also not hesitate to recommend him to anyone else also looking to maximise their sale price. He is the expert in the area.

This letter is written to express my appreciation of the outstanding service received from Derek Helliwell in relation to the marketing and recent sale by auction of my Mt Eden home. I am more than happy to recommend him to anyone who is considering marketing their property. When I first met Derek, I warmed to him immediately. He is warm, open, and friendly in manner, while at the same time being highly professional in his approach. I found him great to work with, and the whole process of selling my house was much less stressful than anticipated. All the way through Derek provided clear information and explanations, and followed through meticulously on anything he said he would do. I felt really supported, but never pressured by him.